thank you... I just wanted to take the time to finally say thank you for the frames I ordered. They worked out wonderfully...I am thrilled with them!
They are exactly how I envisioned my final pieces to be. It was super easy to use your site & I was also impressed that when I had a question while on the website, I called the customer service number and someone answered the phone. Right away! A real live person! I would be more than happy to order frames again & have told my friends about the quality & ease of my experience.
Michelle H, | hi quality prints! The customers who received their prints were thrilled :) Thanks for making such hi quality prints!
Nasim, | Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | looks fantastic! The canvas print looks fantastic! Really high quality printing and framing. Quick response to my question via email. Arrived on the date promised and was packaged very well. Really great experience overall!
Angela, Edmonton |